Exclusive Capital Review: Regulated by CySEC, but Traders Report Withdrawal Problems

Exclusive Capital, run by Exclusive Change Capital Ltd, has operated since 2018 from Cyprus and holds an active CySEC licence (330/17) as a Market Maker. That licence is real, yet the broker's WikiFX score is 6.20 and recent complaints keep returning to one issue: withdrawals after profits.

Below we break down the complaint pattern, what the CySEC licence does and does not cover, and the checks worth doing before you deposit.

Contents

01

Withdrawal Complaints: A Recurring Pattern

02

Regulation: A Real Licence, But Check the Entity

03

Company Profile at a Glance

04

Score and Reputation Signals

05

Final Thoughts

Withdrawal Complaints: A Recurring Pattern

The most detailed complaint, filed in February 2026 by a trader in Vietnam, follows a sequence that appears across the broker's record. According to the complaint, the trader traded XAUUSD, built profits of $50,037, then submitted a withdrawal request through the proper process. The complaint states the payment was never processed, the profit was reversed back into the platform, and the account was then locked after being accused of a “liquidity violation”.

Screenshot submitted by the user with the complaint (2026-02)

One detail stands out. The user names the platform “Exclusive Markets” and says the account carried 1:4000 leverage, far above the 1:30 maximum in Exclusive Capital's official profile. That gap may suggest the trader dealt with a differently branded entity or an impersonator, which is why verifying the exact company and domain matters before funding.

An earlier complaint from May 2025, also from Vietnam, reports a smaller version of the same issue. According to the user, after winning $8,000, the platform would not allow a withdrawal to another account without the customer's consent.

Screenshot submitted by the user with the complaint (2025-05)

Older feedback echoes similar friction: a 2022 review from Colombia said demo spreads did not match the website, and a 2022 review from the Philippines described the platform as unprofessional with no live-chat response.

Regulation: A Real Licence, But Check the Entity

Exclusive Capital's CySEC licence (330/17) is the strongest fact in its favour. CySEC is an EU regulator, and the licence is recorded as active and regulated for Exclusive Change Capital Ltd as a Market Maker. EU rules also cap retail leverage at 1:30, matching the official profile.

That regulation provides a baseline of protection, but it does not resolve the withdrawal complaints above, and it cannot protect someone who is actually dealing with a clone. Before depositing, confirm the entity name and website domain against the licence rather than relying on a brand name alone.

Company Profile at a Glance

Exclusive Capital was founded in 2018 and is registered in Cyprus. The official profile lists forex, metals, stocks, ETFs, indices, cryptocurrencies, commodities and equities, with MT5, a minimum deposit of 1,000 EUR and leverage capped at 1:30. There is no MT4 and no demo account, which matters for traders who want to test first.

WikiFX Dealer Page

Score and Reputation Signals

WikiFX gives Exclusive Capital a score of 6.20, a mid-to-low reading that matches the mixed record. Not every signal is negative: a 2024 review from Malaysia praised deep liquidity and tight spreads. But the positives sit alongside a consistent thread of withdrawal complaints, the more serious signal for anyone planning to deposit real money.

Final Thoughts

Exclusive Capital has a genuine, active CySEC licence, which is a meaningful floor under its legitimacy. What undercuts that is the low score and the repeated withdrawal complaints, several recent and specific about locked accounts and reversed profits. The fact that one complaint names a different brand and a leverage level far above the official profile only strengthens the case for independent verification.

Before sending money, confirm the exact entity and domain against the CySEC licence, start with a small deposit, and test a withdrawal early rather than waiting until profits accumulate. You can check Exclusive Capital's live score, licence status and latest complaints on the WikiFX App before deciding.