FXOPEN

GENERAL INFORMATION AND REGULATION

FXOpen AU is a trading name of FXOpen AU Pty Ltd. FXOpen AU Pty Ltd claimed to be authorized and regulated by the Australian Securities & Investments Commission (ASIC). AFSL 412871 – ABN 61 143 678 719. FXOpen is an ECN forex broker offering a range of CFD instruments using the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms. FXOpen started as an educational centre offering courses within financial markets. Then in 2005, a group of traders turned the company into a global brokerage with offices in the UK, Russia, New Zealand, and Australia. Today, the brokers thousands of traders can be found everywhere from Canada and Germany to Vietnam and Nigeria. The FXOpen group operates under FX Markets Limited, a company registered in Charlestown, Nevis.

MARKET INSTRUMENT

FXOpen offers four key markets:

• Currencies – Trade over 50 major, minor, and exotic currency pairs.

• Indices – Trade nine global indices including the FTSE 100 and S&P 500.

• Commodities – Trade on energy and metals such as gold, silver, and crude oil.

• Cryptocurrencies – Trade over 40 crypto CFDs including Bitcoin, Ethereum, and Ripple.

• Shares.

ACCOUNT AND LEVERAGE

There are three account types available for UK customers: STP, ECN, and Crypto. Tradeable instruments with the STP account are forex, gold, and silver. With the ECN account, you can trade forex, gold, silver, indices, and energy. With the Crypto account, you can trade cryptocurrencies.

The minimum deposit across all three accounts is 300 GBP, USD, or EUR, which is fairly high compared to the likes of XM Trading and IC Markets. There are no commissions with the STP account, however, a commission is charged from $1.50 per lot in the ECN account and 0.5% half-turn in the Crypto account. Leverage goes up to 1:30 in the STP and ECN accounts and remains at 1:2 for the Crypto account. The minimum transaction size across all three is 0.01 lots.

FXOpen also offers PRO versions of the STP, ECN, and Crypto accounts, with higher leverage of 1:500 and lower commission rates. Details of this can be found in the Pro tab at the top of the brokers website.

SPREADS AND COMMISSIONS

Trade forex, indices, commodities and cryptocurrency derivatives with competitive spreads from 0.0 pips, low commissions and negative balance protection

with FXOpen AU as your true ECN broker

TRADING PLATFORM AVAILABLE

FXOpen was the first broker to offer ECN and STP trading via MetaTrader 4 (MT4), an award-winning platform that boasts instant trade execution at competitive prices.

MT4 is ideal for both beginners and experts and offers a range of customisable features. MT4 is available for download on Windows PCs and can be accessed from the Platforms page on the brokers website.

FXOpen also offers the MetaTrader 5 (MT5) platform, offering all the features of MT4 with several additional benefits:

• 80+ built-in indicators & graphical objects for technical analysis

• 21 timeframes to track price movements

• Multi-currency strategy tester

• Netting & hedging allowed

• Economic calendar

Note, cryptocurrency trading is not available on MT5.

For non-UK customers, FXOpen also offers TickTrader, a brand new trading platform offering much of the same features as MetaTrader and more. Using one trading account – TickTrader ECN, the platform is suitable for both beginners and experts.

DEPOSIT AND WITHDRAWAL

FXOpen offers several deposit options in USD, EUR, or GBP. Whilst some options are free, there are some fees to be aware of:

• Bank wire transfer – Free

• Credit/debit cards – Free

• Webmoney – 3.5%

• Trustly – Free

• Neteller – 1%

• Skrill – 2%

Minimum deposits range from 10 GBP, USD, or EUR for cards and go up to 300 for wire transfer. For Webmoney, Trustly, Neteller, and Skrill, minimum deposits in the chosen currency are 50.

There is no maximum deposit limit for wire transfer. For cards, the limit is 15,000 (GBP, USD, or EUR) and for e-wallets, maximum deposits are either 10,000 or 20,000.

Withdrawal methods and fees are as follows:

• Bank wire transfer – Free for GBP, 30 USD, or 15 EUR

• Credit/debit cards – Free

• Webmoney – 3.5%

• Neteller – 1%

• Skrill – 2%

Withdrawal times for bank wire transfer usually take 1 – 3 business days, whilst cards take 2 – 5 business days. The minimum withdrawal for bank wire transfer is 50 GBP, USD, or EUR, and for all other methods, the minimum is 10. There is no maximum withdrawal limit for bank transfers, but for card withdrawals, the limit is set at 15,000 GBP, USD, or EUR. All other methods are either 10,000 or 20,000.

CUSTOMER SERVICE

There are several ways traders can contact FXOpen customer support:

Customer Support

8am-6pm (Sydney Time)

support@fxopen.com.au

(+61) 8 6557 8587

Trading Desk

7am Monday - 7am Saturday (Sydney Time)

trading.desk@fxopen.com.au+(61) 2 6145 2042 (ext. 117)

Media Enquiries

lp@fxopen.org

(+61) 8 6557 8587

• Live chat including WhatsApp & Facebook Messenger – located in the bottom right-hand corner of the website